Features That Make Selling Easier

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Zoho CRM offers everything you need to increase leads, accelerate sales, and measure sales performance

Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Zoho CRM offers everything you need to increase leads, accelerate sales, and measure sales performance.

Bring the very best out of your customer-facing teams with robust automation, comprehensive analytics, personalized solutions, and more.

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Sales Force Automation

Automate your routine sales, marketing, and support functions with optimized workflows that help you reduce manual data entry, eliminate redundancies and giving you more time to concentrate on your customers.

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Process
Management

Does your sales team know what to do at each stage in your pipeline? With Blueprints, your sales team can find out the next move to make at any moment. Define your sales process for your whole team to follow.

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Converse in real time with customers and prospects. Get notified when someone interacts with your brand—whether they're browsing your website, reading an email, or talking about your brand on social media.

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The more your business grows, the more you need to know. Measure the performance of every sales activity, and break quotas down into achievable targets with Zoho CRM's reports, analytics, and forecasts.

Omnichannel
 

Analytics
 

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Sales
Enablement

Generate price quotes, invoice and access sales scripts. Permit your customers, vendors, and partners to view, add, or edit information through portals from within your CRM saving your team time and effort.

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Performance Management

Accelerate your sales team's productivity with accurate forecasts of potential revenue, and make use of productivity games to exceed your sales quotas. Prioritize leads and deals and track website visitors.

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Zia is an AI assistant included in Zoho CRM who can help you manage your CRM data. Zia can fetch the information you want, take notes, predict the future of a sale, detect anomalies, automate tasks, and more!

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Combine various features to mold your CRM to fit your business — the information you collect, the way you view your information, and even the language and currency used can be customized to suit your needs.

Predictive
Sales

Customization
 

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Marketing Automation

Get your marketing and sales teams on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue with the Google Ads integration.

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Team
Collaboration

Create groups, tag other representatives, share sales updates, or simply leave behind helpful notes for other teammates — your team can work together from anywhere with sales collaboration.

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Expand the core functionality of Zoho CRM. Zoho Marketplace offers a host of integrations for third-party applications you use every day, like Google Drive, MailChimp, Google Ads, and more.

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Stay on top of business everywhere, all the time with Zoho CRM Mobile Edition. stay connected to clients and colleagues, and react to fast-moving changes wherever you are.

Integrations
 

Mobile
Apps

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Security
 

We understand that every organization needs to strike the right balance between protecting their data and giving employees the freedom to get their work done. Zoho CRM succeeds in meeting both of these requirements.

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Developer
Platform

Build integrated systems, offer personalized user experiences, and develop apps for both web and mobile. Use Zoho CRM's developer platform and SDKs to build and deploy secure, scalable, and enterprise-ready solutions.

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Most Popular integrations

Office Suite

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Telephony

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Get in touch

Messaging

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Events and Meetings

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Finance

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Quote Management

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Document Signer

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Lead Followup

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Marketing Automation

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Social Media

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Storage

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Document Management

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Collaboration

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Productivity

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Lead Management

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Connectivity

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Survey

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Live Chat

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